Frequently Asked Questions
Here you will find the questions that we receive most often from our customers. If your question is not answered, feel free to send us a message at [email protected]
What's the right pinball machine for me?
Pinball machines differ mainly in their design. There are EM (electromechanical) machines from the 60s/70s, EE (Early Electronics) pinball machines from the 80s and DMD (Dot Matrix) machines from '91. In the meantime there are also current devices with LCD screen. While EM pinball machines are rather recommended for collectors, the gaming fun increases considerably with the EE machines. Devices from about 1985 on inspire with ramps, music and speech. You can find out what the individual designations mean under "Types". In particular, the newer pinball machines from '91 onwards are strongly differentiated by their respective thematic focus. So families, movie, sports or music fans will find the right pinball machine for them! Just browse through our store or contact us by phone or via the contact form - we will be happy to advise you!
How long does my pinball machine last?
Die kurze Antwort ist: Deutlich länger als man denkt! Man darf nicht vergessen, dass Flipperautomaten traditionell für den gewerblichen Gebrauch gebaut wurden, daher besonders robust sind und im privaten Gebrauch sicherlich besser behandelt werden. Alle unsere Flipper haben in den letzten Jahren ihre eigene Geschichte erlebt und sind nach der Restauration technisch wieder in einem einwandfreiem Zustand. Was unsere verschiedenen Restaurationen im einzelnen beinhalten finden Sie unter "Zustände".
Why buy from a dealer?
Especially for pinball novices without technical and electronic know-how it is recommended to buy machines from a specialist. Not only do we offer pinball machines of impeccable quality that have been restored by expert hands with a lot of passion and time - but we also continue to be there for our customers after the purchase. If you have any questions or problems, please contact us at any time so that we can help with any problems that may arise.
If you do decide to buy a pinball machine from a private seller, be sure to check the condition of the machine! Every pinball machine has other things to which it can be susceptible and so it also helps if a knowledgeable friend accompanies you during the purchase. Of course you also have the possibility to have a privately bought pinball machine repaired or restored by us.
Can I rent the pinball machine I want?
Of course! Every pinball machine in our assortment can also be rented from us. Price-wise the rent starts at 149€ for EM-devices. EEs start from 199€ and DMDs from 239€. Under "Rent a pinball machine" you can fill out the contact form with your desired pinball machine and we will make you an individual offer.
Why do pinball prices vary so much?
Flipper zu bepreisen ist sehr schwer. Selbst Flipper des gleichen Modells weichen teilweise sehr stark voneinander ab. Faktoren wie der technische und besonders der optische Zustand, die Grundsubstanz, Abspielungen auf dem Spielfeld, Schäden an dem Gehäuse oder an den Plastiks, der Zustand des Backglases, sowie die Beliebtheit des Gerätes wirken sich auf den Preis aus. Kein Flipper ist wie der andere, was es unmöglich macht, einen einheitlichen Preis für ein Gerät zu finden und es ebenfalls schwierig macht, Preise zu vergleichen.
Does the Pinball Factory repair equipment that was not purchased there ?
Ja, das machen wir, allerdings nur bei elektronischen Flippern ab ca. 1979 ! Sie können Ihr Gerät gerne zur Reparatur oder zur Grundüberholung vorbei bringen, im Umkreis von ca. 50km von Flensburg führen wir auch Reparaturen bei Ihnen zuhause durch. Anfragen bitte per Mail an: [email protected]
Why does it take so long from order to delivery ?
Every pinball machine that is ordered from us is very thoroughly restored and checked, which means a lot of time. Depending on the number of currently ordered devices, a longer waiting time is therefore unavoidable. However, we are currently working on having especially popular devices in stock ready for sale, which should shorten the delivery time to 1-2 weeks.